The Royal Pharmaceutical Society reports that the role of community pharmacists includes: assessing health conditions and making recommendations about medication, dispensing medications, offering advice and support, monitoring long-term conditions, conducting medication reviews and supporting supervised self-administration of methadone. The role involves working as part of team that may include other pharmacists, GPs, counter assistants and pharmacy technicians.
The APHF research in this area has two key facets:
- Investigating pharmacist non-technical skills
- Utilisation of non-technical skills when interacting with rude and aggressive patients.